1. Selling

How to request a listing refresh

A step-by-step guide to alerting new buyers and bumping your listing to the top of the marketplace

Not getting much buyer interest? Breathe new life into your listing with a listing refresh. We'll alert new buyers and send your listing to the top of the marketplace. 

Before requesting a refresh

Refreshing your listing is more than just bumping it to the top of the marketplace. This is your opportunity to overhaul your details for maximum buyer attention. Review your:

  • Metrics: Ensure all financial data and user statistics are current.
  • Media: Add recent images or videos showcasing your business.
  • Business description: Update to reflect any new strategies or market changes.
  • Documentation: Include new certifications, patents, or key business documents.
  • Asking price: Consider lowering your asking price by at least 10% for an additional buyer boost. Learn more about strategic pricing here.

How to request a listing refresh

  1. Submit refresh request
    • Send a refresh request to our support team.
    • Include details of updates or changes you've made.
  2. Await review by our support team
    • Our support team reviews your request and confirms changes.
    • We may request additional information or suggest updates to enhance your listing.
  3. Confirm changes
    • Confirm all changes have been made as discussed.
    • Ensure new data, documents, and media have been integrated.
  4. Support team processes the refresh
    • Once confirmed, our support team will process the refresh.
    • Your listing moves to the top of the marketplace to attract new buyers.

FAQs

  • How often can I request a refresh?
    • Refreshes can be requested every 30 days or after significant updates.
  • Will refreshing my listing change its ranking?
    • Yes, refreshing improves visibility by placing your listing higher in search results and buyer feeds.