--- title: How can I chat with buyers? description: Speed up your acquisition by starting conversations with buyers after they request access to your startup. --- [Skip to content](https://help.acquire.com/how-can-i-chat-with-buyers#main-content) English Show submenu for translations ![acquire.blog.png\]](https://help.acquire.com/hs-fs/hubfs/acquire.blog.png?height=40&name=acquire.blog.png) Open main navigation Close main navigation - English Show submenu for translations - acquire.com acquire.com How can we help? - There are no suggestions because the search field is empty. 1. [Selling](https://help.acquire.com/selling?hsLang=en) 2. [Evaluating buyers](https://help.acquire.com/selling?hsLang=en#evaluating-buyers) # How can I chat with buyers? ## Start conversations with buyers after they request access to your startup **Last updated: February, 26th, 2026** After your listing goes live, interested buyers will request access to your startup's private details and (hopefully) send along a friendly note to introduce themselves. Respond to their message and start asking questions to gauge their interest. Or start a conversation yourself by following the steps below.  You must [sign a mutual non-disclosure agreement (NDA)](https://help.acquire.com/how-do-i-enable-auto-sign-mutual-ndas?hsLang=en) with the buyer when they request startup access to protect the information you share between you. If you’ve found a buyer already or decided the buyer isn’t the best fit for your business, feel free to reject startup access. ### How to start conversations with buyers Before you start talking to buyers, you’ll have to approve their startup access request. You can [enable auto-approve buyer requests](https://help.acquire.com/how-do-i-auto-approve-buyer-requests-1?hsLang=en) to speed up the process or manually approve requests under the **My acquisition** tab.  Auto-approval saves you the time and hassle of manually approving each request. With the mutual NDA, there's little reason to disable it, unless you want stricter control over your buyer pool. You can [disable it](https://help.acquire.com/how-do-i-auto-approve-buyer-requests-1?hsLang=en) from the **My listing** page.  1\. Click on the **Requested** tab. Click **Approve** to allow the buyer access to your full listing.  ![Requested](https://help.acquire.com/hs-fs/hubfs/Requested.png?width=670&height=477&name=Requested.png) 2\. Click the **Chat with buyer** button on the right to start a conversation.  ![seller loi 0.75](https://help.acquire.com/hs-fs/hubfs/seller%20loi%200.75.png?width=670&height=389&name=seller%20loi%200.75.png) 3\. The chat sidebar will open on your right. You're ready to send a message!  ![seller loi 1.5](https://help.acquire.com/hs-fs/hubfs/seller%20loi%201.5.png?width=670&height=391&name=seller%20loi%201.5.png) How you behave towards buyers can influence whether they want to do business with you. Check out our [seller etiquette tips](https://blog.acquire.com/seller-etiquette-5-behaviors-that-help-you-build-trust-with-buyers/) to build rapport from the start. ### **Use the Auto-Responder to Instantly Follow Up with Buyers** To help you engage buyers more quickly, Acquire offers an **Auto-Responder** feature that automatically sends a message to buyers after they sign your NDA. This ensures buyers receive immediate communication from you — even if you’re not available to respond right away. ### How It Works - When a buyer signs your NDA, your custom auto-response message is sent automatically. - If you have **Auto-Approve Access** enabled, the message is sent immediately after the buyer is approved. - If Auto-Approve is turned off, the message is sent once you manually approve the buyer and they complete the NDA flow. ### What to Include in Your Auto-Response Many sellers use this feature to: - Share a **Calendly link** to schedule an intro call - Provide a brief **welcome message** - Set expectations around response times - Highlight key information about the business This is a great way to maintain momentum and increase engagement with qualified buyers right after NDA signature. ### How to Enable It 1. Go to your listing settings. 2. Turn on the **Auto-Responder** feature. 3. Enter your custom message. 4. Click **Save**. You can edit your message at any time. If you turn the feature off and back on, your saved message will remain. --- ### How to view responses from buyers Buyer messages appear in the chat bar or by clicking the little inbox icon on the top right.  1\. Click the **Inbox** at the top of your screen.  ![seller loi 1.6](https://help.acquire.com/hs-fs/hubfs/seller%20loi%201.6.png?width=670&height=389&name=seller%20loi%201.6.png) 2\. Click a **conversation** to continue an existing chat or type a new message.  ![chat buyers 1.1-1](https://help.acquire.com/hs-fs/hubfs/chat%20buyers%201.1-1.png?width=670&height=385&name=chat%20buyers%201.1-1.png) Keep your communication on-platform to reduce the risk of fraudulent activities and protect your information. Learn more about the risks of communicating off-platform.  ![Seller shares info 1](https://help.acquire.com/hs-fs/hubfs/Seller%20shares%20info%201.png?width=670&height=476&name=Seller%20shares%20info%201.png) To learn more about communicating with buyers and navigating Acquire.com, check out the live walkthrough below.  ### Still need help? Please [search the help center again](https://help.acquire.com/?hsLang=en) or contact us at [support@acquire.com](mailto:support@acquire.com). - [Buying](https://help.acquire.com/buying?hsLang=en#main-content) - [Getting started](https://help.acquire.com/buying?hsLang=en#getting-started) - [Financing](https://help.acquire.com/buying?hsLang=en#financing) - [Finding a startup](https://help.acquire.com/buying?hsLang=en#finding-a-startup) - [Evaluating startups](https://help.acquire.com/buying?hsLang=en#evaluating-startups) - [Making an offer](https://help.acquire.com/buying?hsLang=en#making-an-offer) - [Due diligence](https://help.acquire.com/buying?hsLang=en#due-diligence) - [Escrow & closing](https://help.acquire.com/buying?hsLang=en#escrow-closing) - [After acquisition](https://help.acquire.com/buying?hsLang=en#after-acquisition) - [FAQs](https://help.acquire.com/buying?hsLang=en#faqs) - [Formalizing your offer](https://help.acquire.com/buying?hsLang=en#formalizing-your-offer) - [Selling](https://help.acquire.com/selling?hsLang=en#main-content) - [Getting started](https://help.acquire.com/selling?hsLang=en#getting-started) - [Listing](https://help.acquire.com/selling?hsLang=en#listing) - [Insights](https://help.acquire.com/selling?hsLang=en#insights) - [Evaluating buyers](https://help.acquire.com/selling?hsLang=en#evaluating-buyers) - [Fielding offers](https://help.acquire.com/selling?hsLang=en#fielding-offers) - [Due diligence](https://help.acquire.com/selling?hsLang=en#due-diligence) - [Escrow & closing](https://help.acquire.com/selling?hsLang=en#escrow-closing) - [After acquisition](https://help.acquire.com/selling?hsLang=en#after-acquisition) - [FAQs](https://help.acquire.com/selling?hsLang=en#faqs) - [Acquisition Tips](https://help.acquire.com/selling?hsLang=en#acquisition-tips) - [APA](https://help.acquire.com/selling?hsLang=en#apa) - [Account](https://help.acquire.com/account?hsLang=en) - [Resources](https://help.acquire.com/resources?hsLang=en) - [Mini Courses](https://help.acquire.com/mini-courses?hsLang=en#main-content) - [Negotiations](https://help.acquire.com/mini-courses?hsLang=en#negotiations) - [Preparation](https://help.acquire.com/mini-courses?hsLang=en#preparation) [![Chill listening crop-3](https://help.acquire.com/hs-fs/hubfs/acquire-logo-cobalt_3@3x.png?width=115&height=24&name=acquire-logo-cobalt_3@3x.png "Chill listening crop-3")](https://www.acquire.com) Copyright © 2026, Acquire.com